Dear Colleagues!!

In the framework of Direct Marketing Days in Ukraine there will be held a series of events devoted to direct and interactive marketing, CRM, Call-centers, address databases and distance trade.

There are the following conferences among them:

• Live cases of CRM and Call-center decisions
• Direct Marketing: tools and technologies
• Mail Order in Ukraine
• The Final of an Open contest for the best DM Project «Direct Hit 2007»
• Drayton Bird’s master class “Ideal sales: Magic of direct and electronic marketing”

In the framework of preliminary works for DM Days 2007 the Organizing Committee with the help of ‘OS-Direct’ and ‘Incom’ companies is holding

Vladimir Dimitroff’s Master Class "MARKETING 2.0: MAIN TRENDS IN MODERM MARKETING AND BUSINESS MANAGEMENT" March 28, 2007, Kiev

The program is available at http://dmdays.com.ua/2007/dimitroff/program/

Besides, the projects-winners of the contest for the best DM project “Direct Hit 2006”, cases of other projects in the sphere of CRM, Call-centers and direct communications will be presented at this event.

Top management, business owners, Marketing Directors, Business Development Managers, Client Managers, heads of Call centers, heads of departments of CRM projects implementation are invited to this master class.

Participation is free with obligatory preliminary registration. Please, contact me at: + 38 (044) 4909088 or E-mail: kozachenko@dmdays.com.ua

I would like to draw your attention to the fact that the number of places is limited!

Information:

Vladimir Dimitroff, MSc, MICM, OIBS is a recognised international expert in technology and business strategies, particularly in the fields of Customer Strategy, customer centricity and CRM. With over 20 years of hands-on experience in senior management and consulting roles, he has helped a number of blue-chip companies from all sectors to succeed in competitive markets in three continents. Vladimir has a technology Masters degree from the Technical University of Sofia and a post-graduate degree in Marketing and New Product Development from Oxford International Business School (UK). He is a member of the Institute of Commercial Management (UK) and founding member of the European Centre for Customer Strategies (ECCS), the CRM Institute of Turkey and the CRM Association of Russia. He currently involved in PRISM’s joint program with Strathclyde Business School. He is a distinguished guest at many European events on CRM and client-focused strategies.

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